CBC British Columbia
Current and former employees describe how incentive systems at call centres for Rogers, Fido and Bell mean agents who decrease service plans suffer penalties, leading to a culture of "doing as little as possible" for the customer.
A bumper year is expected for sockeye salmon returns in B.C., but warm waters may results in lower numbers.
Hundreds of people gathered in Surrey Saturday to mourn the loss of beloved high school teacher Suminder Singh.
Enbridge Inc. says it has started to build a temporary access road to the site of a natural gas pipeline explosion north of Prince George, B.C.
The Vancouver Writers Fest is getting ready to kick off its 31st season next week and its first under a new leader.
A group of homeless campers in Saanich have moved again, this time from private property to provincial land behind a Saanich fire hall.
The world's leading climate scientists are urging action on climate change at an international panel this week and calling on governments to do more, leading some to ask how this might play out at the local level.
For some people, Halloween is the season of giving.
A woman evades an alleged attacker with help from a good Samaritan.
Here are the candidates running to be mayor of B.C.'s second largest city.
The summer may be over, but gardening doesn’t have to be. Gardeners can still plant during the fall, and prepare for next year’s growing season.
John MacArthur’s family has been in the business since the 1960s, when Victoria was the holly capital of Canada. There used to be almost 30 holly farms in the area, but now he estimates there are fewer than five.
Despite culling, wolves are returning to areas they haven't inhabited for years — spurring one B.C. author say some people are getting too close for safety.
A charity that supports at-risk women, girls and children recently launched a petition to ensure that all children get the Canada Child Benefit.
A Victoria lawyer has a blunt solution to the backlogs in B.C.’s court system and the inability for some to afford legal representation. He has a motion before the Law Society of B.C. that would compel lawyers to take on a certain number of cases, pro bono.
When Roland Dittus needs groceries, he first has to walk two kilometres, trespassing across a working railway bridge, to reach his car. He follows the same path on the way home — the only difference is that he’ll be carrying bags of supplies.
The province is anticipating high traffic volume when online marijuana sales go live. It says it's been working for months to crash-proof the website.
After his late father was denied medicinal marijuana, hereditary chief Wil Marsden pledged to supply anyone in need in his community with cannabis oil.
Jaye Edwards, among the last surviving female pilots who served in Second World War, celebrates 100th birthday
B.C.'s Jaye Edwards, who flew Spitfires and bombers during the war, received a special birthday message from Cmdr. Chris Hadfield.
'It's almost like writing an exam': long ballot prompts concerns about low voter turnout in Vancouver
Voters casting ballots in advance polls in Vancouver over the weekend say they're working hard to make sense of the 158 candidates, and one experts warns that the long list may prompt some to just stay home.